FREQUENTLY ASKED QUESTIONS

General

The Halloween & Entertainment Expo (HEX) is Canada's largest and scariest Halloween event. At HEX you will experience haunted houses, Halloween themed retail booths, special celebrity guests, carnival games, seminars, creepy and disturbing entertainment, and FEAR. Although we are a family event, our ScreamFest Resurrected haunted houses are PG12 and up – as we are out to really, really scare adults.

All ages are welcome to HEX! We will have many kid friendly activities on our show floor, including carnival games, rides, crafts and more!

Our ScreamFest Resurrected haunts are recommended for twelve years and up. However, brave 12-year-olds are welcome with adult supervision. We are out to really scare adults. Kids who aren’t keen to be scared should NOT try our adult rated haunts.

 

The Halloween & Entertainment Expo is an indoor event. Please take caution if you have a health condition that may deteriorate from elements like fog, or strobe lights. ScreamFest Resurrected will also have roaming entertainment and scary elements not recommended for everyone. 

It is entirely up to you! Costumes are welcome and encouraged, but not mandatory. Having said that, due to safety concerns, no masks must be able to be removed. 

CLICK HERE for our complete prop policy!

HEX has several games and activities where you can win prizes!

- Toss the severed head into the monster’s mouth
- Feed Scary Gary delicious brains
- Throw darts at the Wheel of Misfortune
- Throw attached shrunken heads around a bar
- Bounce frogs to their doom to a target
- Try the terrifying Escape Rooms
- Ride the Monster Truck or Simulator Ride
- Shoot zombies with bows and arrows

Games cost “Killer Cash” which can be purchased onsite or with your event ticket.

The nearest train station to the BMO Centre is Victoria Park station.

There is lots of parking located close to the BMO Centre. There is $15 parking fee though the Calgary Stampede. This fee applies to anyone and anything who enters the park. Prices are subject to change without notice.

If you require a wheelchair please contact Show Management.

The Show is accessible; however, the ScreamFest Resurrected haunted houses are not suitable for wheelchairs.

Possible additional costs include:

- Celebrity autographs and photos
- Food/Beverage
- Coat Check
- Rides
- Killer Cash for Games
- Halloween Shopping

The Halloween & Entertainment Expo will have a beer garden on the show floor. Please bring valid government issued photo I.D. to enter. 

Yes, you can bring them, but you will be searched when you arrive. No outside food and beverage please. 

We offer the following services onsite:

- Coat Check
- Concessions
- ATMs
- Security
- Medical

ScreamFest Resurrected

Regular Zombies will NOT bite you, or ever touch you. Nor will any of the other spooks, devils, ghosts, witches, aliens, killer clowns or mad scientists. The HEX show floor and our regular haunts are strictly no touching, however for those who want a bigger scare - check out our EXTREME Zombie House. Waivers will be available for those who can stomach a few brushes with our extreme zombies.

You were touched, but not by the undead or the living. The things that are giving you nightmares now were completely inanimate objects doing exactly what they were meant to do…creep the heck out of you.

ScremFest Resurrected haunts are recommended for 12 and over. However, younger kids are welcome with adult supervision. 

ScreamFest Resurrected haunt admission varies on the type of ticket purchased. For complete ticket details please visit our Ticket Prices Page

Tickets

HEX General Admission provides you will access to the entire event, including all ScreamFest Resurrected haunts, retail exhibits, entertainment, games and celebrity guests.

You can also purchase “Killer Cash” onsite to play the games or partake in a variety of other activities (ie. Zombie Hunter, Axe Throwing etc.)

The HEX RIP and Premium tickets give you the opportunity to get scared sooner (no waiting in line!) PLUS your own share of some “Killer Cash” for games and activities!

Please note ScreamFest Resurrected is not included in Kids Admission as it is recommended for ages 12 and over.
Click here to get full pricing details

You can do either but the biggest benefit of purchasing online is you save money when you purchase in advance! You are also guaranteed a ticket purchasing ahead of time!

RIP Admission is available for advance purchase only.

Click here to buy tickets online!

One-Day Admission tickets are date specific. Please ensure you are purchasing the tickets for the correct date. Tickets are non refundable.
For ticket questions or concerns please contact us at boo@hex.ca

Ticket purchases are final sale and non-refundable. You are welcome to give your ticket to a friend!

After purchasing your ticket online, you will receive a confirmation email, followed by another email with your tickets in a PDF format. You can either print them to bring with you or have your ticket scanned at the door directly from your phone!

Tickets can also be found in your Showpass Account. Log into your profile, and then access the Purchases section underneath the drop down from your name on the top right of the screen. From there, you’ll see the tickets that are associated with your account, and you can download them from there.

For additional ticket support please contact us at boo@hex.ca

Front of line availability means you have access to the fast track lines! (Haunted Houses and Celebrities) No Waiting!
Front of line is available with RIP and Premium Admission tickets.

Celebrities 

Celebrity guests and their management team set their own prices for autographs and photos. Prices may vary between the celebrities.
Autograph and photo prices coming soon!

Photographers will be available to take photos of you and the celebrity of your choice! Please refrain from taking your own photos. It is up to the signing guest and their management team whether they will take photos with fans.
Photo prices coming soon!

Celebrity appearances are date specific.
Guest appearances are subject to change or cancellation at any time. Please refer to the website for our complete schedules as some guests and features may not be available every day.

You will receive one autograph per ticket/payment. Celebrities will sign multiple items at the same time but each signature must be paid for. 

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